Tips for Residential Delivery of Big Ticket Items this Holiday Season

By Louis Black

VP, National Account Sales

Technical Transportation, Inc

The holidays are once again upon us, which means a busy shopping season, as well as a busy season for logistics companies that deliver online sales directly to consumers.

According to Coresight Research, “total online sales excluding automobiles will rise over 16 percent year over year during the holiday period.” In addition, “e-commerce will capture 20 percent of all non-food retail sales, up from around 18.5 percent for the final quarter of 2017.”

This translates to lots more packages being delivered this holiday season. And while the USPS, UPS and FedEx handle many of the smaller items, big-ticket items such as consumer electronics, furniture and appliances still require more skilled transportation and delivery.

Manufacturers and retailers should consider the following when looking for a value-added logistics partner this holiday season (and really, any time of year).

• Handle with Care — Unlike smaller boxed items, larger furniture and electronics require more care during transportation and delivery. Logistics partners should have the tools and know-how to properly navigate a variety of home environments, from single-story homes to multi-level apartments of any size or age. For consumers, these are expensive purchases and should be treated as such.
• Installation Needed — A residential logistics partner should offer the expertise and capability needed to install your products if requested by the customer. Whether it’s a TV, washing machine or refrigerator, a good partner would be well-versed in residential installations.
• Customer Service a Priority — Since there are many buying options for consumers in the new omnichannel retail world, it’s important that logistics providers demonstrate good customer service, and go the extra mile for customers if needed.
• Efficiently Efficient — Part of good customer service is a commitment to efficiency. Time management is important for your customers, as well as for you as the manufacturer or retailer. An efficient partner can fit in more deliveries in a day, which helps you move more merchandise and keeps everyone happy.

Good timing and an eye on the sky is also important. Weather can potentially affect schedules for deliveries, and residential areas that are experiencing heavy snow or flooding may be difficult to access. That’s why many carriers are advising to have products shipped by Dec. 14 in order to have them delivered before Christmas Day.

Have Questions?

If you have questions about residential deliveries, feel free to contact us today and we’ll get right back with you.

Carriers are advising to have products shipped by the 14th in order to have a chance of delivery before Christmas Day.

The Responsible Disposal of Old Medical Devices

By Louis Black

VP, National Account Sales

Technical Transportation, Inc

As we all know, existing medical equipment and technology begin to go out-of-date almost as soon as they hit the market for use. Medical equipment manufacturers prepare for obsolescence by developing new products with approved technologies and ergonomic enhancements, all while existing products are still in production. This ensures the constant development of new-generation products, but also leaves a continued supply of obsolete equipment in its wake.

When new products go to market, marketing and sales are tasked with developing strategies to replace existing products in the field with the new-generation products. Logistics departments are tasked with developing strategies to transport, deliver, and install the new equipment to minimize downtime for the end user, and ensure they meet sales- and corporate-defined budgets and goals.

Certainly, these new product roll outs are exciting and include involvement from production, sales, logistics and the customer to implement processes to deliver the new equipment and configure for immediate use. However, what is less exciting is managing the process for removing the equipment they are replacing.

When mature devices are finally taken out of service, are decommissioned, reach their end of life, or are traded in, the end user often turns to the original manufacturer for help.

However, the manufacturer may not want the equipment back. They may not have the space to keep or store the out-of-date devices, and they may not need it for spare parts either. But they certainly don’t want to see their legacy products show up on the secondary market to compete directly against their newer offerings.

Since medical equipment that has reached its end of life cannot simply be put into a dumpster, what are the proper steps for disposal?

Out with the Old…

In most cases, obsolete equipment needs to be destroyed, recycled, disposed of, or all of the above. It’s a process that is not glamorous to deal with, as its time consuming and means dealing with product that can no longer yield a return on investment.

To complicate things, many old medical devices may be exposed to bio-hazard contamination, having come in contact with human fluids, tissues and/or other exposures. A manufacturer’s worst nightmare would be having such a device show up in a landfill without proper documentation of decontamination or disposal.

You need a logistics partner that understands the proper means of disposal and can create solutions customized to your needs. Whether it’s simply removing a retired model from the end- user site and recycling it, or handling the proper decontamination process, an experienced logistics partner can manage the entire process for you. Properly handled, you should expect to receive a “Certificate of Destruction” with the make, model, serial number, date of recycling and the location of disposal / recycle facility.

The best providers will manage the entire process for you and trust that all compliance requirements are met. Particularly, look for a partner that will act as a single source provider for your disposal and recycling needs. Even better, your provider will assign a single point of contact to your account, further simplifying the entire process for you, leaving you to focus on the equipment that can still make money for you.

Have Questions?

If you have questions about medical device destruction, recycling and disposal, feel free to send us a note and we’ll get right back with you.

Giving Thanks for Our Employees

By Len Batcha

President

Technical Transportation, Inc

This Thanksgiving week, many families will gather together and reflect on the people, good fortune and gratitude that abounds. As a company, it gives us a moment to show our appreciation and thankfulness for our most valuable asset – our employees.

At TechTrans, our employees are the biggest reason why we have been a successful company for almost 30 years. And they’re the number one reason why companies continue to turn to us for their supply chain and logistics needs.

Incentives for Success

Our company structure centers around a dedicated account coordinator and/or team for each customer, which ensures deep knowledge about the customers and end-users we serve. This also means our customers have one point of contact who knows the history of the account and real-time information on where their products are in the supply chain. In fact, our employees become an integral part of those customers’ teams.

As with most dedicated teams, the more we help our customers succeed, the more we as a 3PL provider succeed. Which is why we give thanks to our employees by offering the opportunity to share in incentives for success. Through bonus structures, we let our employees share in company profits if they help:

• Improve supply chain processes
• Increase volume of activity
• Increase revenue or growth profit margins
• Enhance productivity through technology and other tools

Employee Empowerment

As an organization, we are set up to empower our employees to make decisions that can best meet the needs and expectations of our customers, from both a financial and customer service perspective.

This approach gives our employees ownership in the company, as well as a sense of pride in their jobs. We also offer a flexible work environment for employees, allowing them to shape their work hours around times that best serve the needs of their customers or internal teams. A culture that embraces work-life balance means a more satisfied workforce, and a better ROI for the company.

In the end, this philosophy has given us:

• A stable company that has operated profitably each year for almost 30 years
• Longevity in the workforce, with employees who have been with the company for decades
• A management team with 25+ years in the company, providing a senior mentor base for new employees and stability for clients
• A family-based environment, built around compliance standards and operational structure

We’ve got a great company at TechTrans, and it all comes down to our people. So this Thanksgiving week, we acknowledge their hard work and dedication, and gives thanks for all the ways they prove to be our most valued asset.

The Renewed Case for Third Party Logistics

By Len Batcha

President

Technical Transportation, Inc

As the logistics and transportation industry continues to evolve, many headlines speak to keeping up with Amazon, Uber and Lyft, and the benefits those companies provide to consumers. But when you turn to big-ticket items, the conveniences of two-day delivery by virtually anyone with a driver’s license goes out the window.

Such items still require a level of training and expertise that can’t be virtually realized overnight. For manufactures of complex and highly valuable equipment and technology, you have two primary choices: 1) invest internally in developing a logistics staff for transporting, delivering and installing the products yourself, or 2) hire a third-party logistics provider (3PL) to handle it for you.

In this blog, we look at the case for hiring a third-party partner.

Single Source Logistics 

One top reason is cost. With a 3PL, you don’t have to build and manage it all yourself. From the capital investments to the HR implications to your bottom line, a third-party provider already has everything in place, eliminating a burdensome department budget for finances, headcount, and capital equipment. 

The top providers will be your single source for all logistics matters, from scheduling, documentation, compliance for regulatory entities, invoicing and beyond. This also means you only have to deal with one provider to manage all those needs, and ideally only one point-of-contact within your vendor’s organization for a truly seamless experience.

Driver Shortage 

The transportation industry is in the midst of a driver shortage that will likely get worse before it gets better. If you bring the logistics function in house, your company must not only manage the hiring, training and retention of those drivers, but you must also recruit from a highly competitive pool, which adds to your recruiting, benefits, training, insurance, and HR expenses. 

By choosing to outsource your logistics program, your third-party logistics partner manages and carries the burden of having the appropriate driver personnel and equipment available to fulfill the job.

Regulations 

Hiring a third-party provider also shifts the burden of complying with government regulations, such as the recent electronic logging device (ELD) rules that many logistics companies are adjusting to this year. However, it’s always recommended that you remain aware of regulations and ensure your 3PL provider is compliant.

Outsourced Expertise 

The transportation, white glove delivery and installation of equipment and technology carry a unique set of challenges. High-end, heavy or sensitive equipment such as x-ray and MRI machines, in-store retail equipment, laboratory devices and the like require a high level of expertise and knowledge of the given industry, as well as the specific requirements of the machines and equipment being handled, delivered, and installed.

Rather than recruit, train and retain employees in-house, a specialized logistics partner that has experience in your industry can help solve these challenges. One tip, however, is to make sure the logistics partner you choose has the internal capability of quickly training their teams on the ins and outs of your products. Having the team who handles your equipment become de-facto experts on your products ensures you have a successful delivery and satisfied end-customer.

Customer Experience 

A service-minded 3PL can also maintain or enhance your customer experience. The ideal partner would become a brand ambassador for you and go the extra mile for you and your end-customers.

In fact, according to the 22nd Annual Third-Party Logistics Study, produced by Infosys Consulting, Penn State University, and others, 89% of shippers and 98% of 3PLs said that 3PL usage had translated into improving customer services “to the ultimate customers.”

Need Help? 

Would you like to learn more about third-party logistics providers, or do you have questions about how to select one? Contact us today and we’d be happy to provide some counsel. 

Q4 Logistics and Transportation Trends: Booming Economy Ties the Year’s Growth Numbers Up in a Bow

Len Batcha
President, Technical Transportation Inc.

The transportation and logistics industry is rounding out a great year, and we are on track to see some of our best growth numbers in recent years.

While the retail sector typically leads the way in Q4, with a good portion of their revenue coming during the holiday season, we believe–thanks to a broad-based booming economy–most sectors of the industry will ring in a prosperous new year as we welcome 2019.

But that’s just one headline out of several we see for this quarter.

The great economy. Gains across the board.

The entire U.S. economy is indeed expanding right now across all industries. Unemployment is low, consumers are spending discretionary income, and companies are making more capital purchases — all of which point to great things happening.

In addition, the tariffs implemented by the Trump administration seem to be working in our favor at the moment. The international community is responding by relaxing tariffs on their end as well, which is creating more opportunities for the U.S. manufacturing and services industries, including the logistics and transportation sectors.

Outside of a major geopolitical event or a complete overhaul in the U.S. Congress during this election cycle, we don’t see this trend changing dramatically as we end the year.

In the transportation industry, specifically, we’ve seen a lot more activity across the board. Over the past six months, we’ve noted that the industry is in fact ahead of its totals in tonnage per shipments from last year. More importantly, transportation companies are able to get fair market value for their services, encouraging growth in infrastructure and customer service across the board.

Short-term relief for the driver’s shortage.

The economic situation is also expected to provide short-term relief for our industry’s driver shortage. As transportation companies gain more financial health, they’re able to make their job offers healthier as well.

While that certainly helps attract new drivers, it won’t easily solve the problems that arise from government regulations on driver age and electronic monitoring devices. We will soon have to address those issues as an industry and form long-term solutions such as team driving and load sharing.

Renewed scrutiny on service and standards.

The booming economy is also providing more entrepreneurial opportunities for individuals. In the transportation and logistics industry, this has taken shape in the form of Uber and Lyft delivery drivers.

Traditional shipping procedures require a waybill, manifest, proof-of-delivery and sign-off. But with today’s new technology platforms, we’re able to use smartphones and tablets to obtain signatures, take pictures, and show proof of product delivery. Combine that with the easily accessible Uber and Lyft model, and you have the ability for individuals to deliver small products to homes for retailers.

In the past, holiday deliveries were largely performed by FedEx and UPS drivers who worked until 8 p.m. or later during the holiday season to ensure the “Amazon Prime protocol” of second-day deliveries was efficiently met. This year, you’ll likely see your local Uber driver in an unmarked car and casual clothes alongside them making similar deliveries.

While this shift is ideal for a free market society, we believe it will also open the door for more scrutiny on customer service and delivery standards. After all, will the Uber and Lyft drivers be effectively trained to perform any necessary white glove deliveries, or ensure the proper proof-of-delivery is made? Will the customer experience suffer?

One thing almost certain is that Uber and Lyft drivers won’t be able to deliver big-ticket items such as furniture and appliances in the home, or even new large or sensitive equipment to commercial locations. Those items will likely still be managed through the traditional network for some time to come.

What trends do you see?

Did we miss anything here that’s on your mind? Send us a note today at info@techtrans.com.

Perspectives: Super-Sized Logistics

One of our very first blogs was discussing the Amazon Effect, and how it will lead to many changes not only within the logistics industry, but in the shipping realm as a whole.

Fast forward a few months later, we continue to see the effects. This time, specifically in large-item shipping.

Felicia Stratton from Inbound Logistics discusses the increasing difficulty of delivering oversized items such as furniture and heavy technology. Problems which we deal with every day.

In the article below, she describes the growing challenges in providing proper logistics support for these products.

This article was originally posted on Inbound Logistics.

Thanks to the Amazon Effect, fast and free delivery is the new normal, forcing other online sellers to keep up.However, there’s one area of e-commerce where online sellers can still compete logistically with Amazon and big box players: delivery of oversized, larger-than-parcel items, such as furniture, sofas, armoires, mattresses, treadmills, and more. But every opportunity comes with certain hurdles.

A recent uShip report—Realities in Oversized E-Commerce Delivery in the Amazon Era—looks at the experiences of consumers who have made an oversized online purchase in the past 12 months. The findings shed light on consumer frustrations and mindset when buying large items online, as well as ways retailers can proactively begin to address these pain points.

Oversized e-commerce is on the rise. Buyers—particularly millennials—are more comfortable than ever making large online purchases sight unseen.

But large-item logistics remains a black hole for most online sellers. There’s simply way more to consider when shipping a 250-pound couch cross country compared to cosmetics or cross trainers. Pickup and delivery schedules, insurance, assembly, and bottom-line transportation costs are all friction-causing factors.

When consumers have a poor delivery experience, it reflects negatively on a seller’s brand, regardless if fault lies with the carrier. At a time when parcels can be delivered in a matter of hours, too many buyers of large, bulky items are experiencing damages during delivery. Some shipments don’t arrive at all.

Nearly one in six (16 percent) consumers had to immediately figure out how to transport an oversized item themselves after making the purchase, the survey reports.

When it comes to last-mile delivery, e-retailers can’t afford to skimp on innovation (at best) or ignore it entirely (at worst). It’s as much of a selling point as the product itself. Many turn

to less-than-truckload shipping options, concerned that white-glove service will be more expensive—which is typically not the case.

Without a turnkey, low-cost delivery option in place, there is a strong chance that the money spent acquiring customers will be for naught.

What do consumers want to see improved? Proactive updates, white-glove service, choice in delivery company, and more control over the delivery time slots. These are all fixable moments that online sellers can resolve with the right partners and technology.

A Convenient Truth: How Convenience Retailers Can Overcome Their Unique Logistics Challenges

John Cox
National Accounts
Technical Transportation, Inc

According to the National Association of Convenience Stores (NACS), the growth in convenience stores across the United States continues to rise into record numbers. With those new stores also comes a seemingly endless flow of new technology and new automated equipment. This makes logistics services for the industry more challenging than ever.

Delivering new in-store and back office equipment and technology to convenience retailers is a unique endeavor, because the daily demands of convenience stores themselves are unique compared to most businesses, including the broader retail industry. Following are some of the challenges faced when coordinating logistics services with convenience stores:

1. A Premium on Space

From the customer-facing storefront to the back office and storage area, space is hard to come by at most convenience store locations. You don’t want your logistics partner to contribute to that headache by piling product or equipment on your store floor in a way that impedes business.

2. A Premium on Personnel

Just like there’s a finite amount of square footage in each store, there’s also a limited number of personnel. Logistics providers often introduce non-revenue-generating activity for these employees by having them observe, supervise, and assist with a multi-step delivery process. This either takes them away from necessary day-to-day operational activities , or away from assisting customers on the storefront side.

3. Scheduling and Communications

As a rule, convenience and grocery retailers receive more daily deliveries than most retailers because of the premium on space and the nature of perishable goods. And that means more trucks, more drivers and more shipments coming to your location. So when you introduce multiple logistics providers, that’s more trucks to manage; more dock space or outside store space to secure for deliveries; and additional personnel pulled to supervise the drivers. It becomes even more complicated if you need to schedule an after-hours or overnight delivery of in-store equipment.

Convenience Retailers Need Turnkey Logistics Partners

To meet these challenges, both manufacturers of convenience store equipment and technology and convenience retailers themselves need logistics partners that provide adaptable turnkey services to fit their specific needs at each store.

An ideal provider needs deep knowledge of the convenience store industry and should intimately understand the demands that convenience retailers face each day. They also need to know the ins-and-outs of the equipment being delivered and have the right skill sets to manage and install the products, while efficiently troubleshooting any issues.

A turnkey provider should also be able to minimize the impact on a store’s personnel, time and space.

For example, traditionally, when there is new equipment to be installed or set up, one team would deliver and drop off the product and leave it at the store for an undetermined amount of time before a second team installs the equipment. This approach, however, can cause a lot of disruption for store employees and affect foot traffic.

A turnkey provider, however, will work with the convenience retailer to schedule a single, optimal time to deliver and install the equipment in a way that minimizes downtime and doesn’t get in the way of in-store business. In the end, convenience store logistics should be a convenient process for manufacturers and store personnel alike.

Need Help?
If you’d like more information on how your company can build and manage a nationwide field services program, then contact us today and we can help.

Out in the Field and In the Pocket: Benefits of an Outsourced FSE Program

By Tom Chick
Vice President, National Accounts
Technical Transportation, Inc

For manufacturers that transport highly complex equipment and technology to customers across the United States, providing nationwide in-house field services can present multiple challenges.

Beyond the standard transportation, delivery, and installation of product that is moving from point A to B, any specialized, technical or highly sensitive equipment may be in need of additional services for calibration, networking or operational functionality for immediate use.

For many companies that manage these services in-house, this entails deploying engineers in the field, affecting budgets and potential sales, as these engineers are occupied in a non-revenue generating function. The better option for many, therefore, is to engage a logistics partner who has field service engineers (FSEs) available in geographical markets, trained to handle their specific equipment.

In fact, an outsourced FSE program can help manufacturers meet the following demands:

Flexible Reach
Your partner must be able to serve you and your customers wherever you have a presence or need domestically. This may include the ability to deploy FSE teams at a moment’s notice, or even procure and manage warehouse space to store critical parts.

Single Source
According to a recent report conducted by Cognizant MedVantage, more than 48 percent of medical field service leaders polled rated their dispatch control scheduling as only adequate, in need of improvement, or poor. For this reason, an ideal partner should be your one source to manage everything, from the scheduling and movement of resources, to the reporting and follow-up.

Your partner should provide you with a single, dedicated account team for all of your needs, and a single, consolidated invoice for the services performed. All while conducting themselves professionally as brand ambassadors in front of your customers.

Extensive Training
Your partner needs to specialize in your industry and be well-versed with your products. That includes the ability to create and provide detailed and extensive training so their FSEs can perform knowledgeably, efficiently and effectively with your products and customers. Your client should experience the quality of service they expect, with minimal downtime and impact on operations.

Value-Added, Not Value-Draining
A value-added logistics partner should be able to take any and all non-revenue generating FSE-related tasks off of your hands, so your personnel can focus on core competencies that produce revenue-positive activities and build your business. They can also help you avoid the internal costs of hiring and training field service technicians yourselves, while also eliminating some travel expenses and utilization of resources.

Tech Tools
According to the Cognizant report, more than 86 percent of respondents consider technology critical in ensuring efficient maintenance and correct allocation of field technicians, and want real-time access on the go, supporting both online and offline work. Therefore, an ideal partner should also have the technology necessary to keep you informed on your logistics operations, providing real-time reporting and outcomes to anything happening in the field.

Need Help?
If you’d like more information on how your company can build and manage a nationwide field services program, then contact us today and we can help.

When Seconds Count, Hospitals Need Top-Tier Logistics Partners

By Phil Burnette
Vice President, National Account Sales
Technical Transportation, Inc

In hospitals, seconds can mean the difference between life and death, and downtime is not an option.

But as medical facilities depend more and more on complex equipment and machines to provide timely patient evaluation, testing and diagnosis, they run a higher risk of downtime that can cause major disruptions.

The fact is, machines break, and when they do, positive patient outcomes hang in the balance. That’s why hospitals need a logistics provider that can respond to their needs at a moment’s notice and get them, and their patients, back on the road to recovery.

One solution is a critical parts program that can procure and manage a parts storage location that is near and convenient to the hospital. This place would house spare replacement parts, special sub-assemblies, hardware kits or critical tools for deployment and use at the moment they’re needed.

But more important than simply having these parts and tools nearby, is having knowledgeable, trained field service engineers (FSEs) who can respond quickly, efficiently and effectively. Think of it as emergency care for MRI, C-ARM, X-Ray and other vital equipment.

And not just any supply chain provider will work. You need a hospital logistics partner with the following characteristics:

• Reliability—Your hospital helps patients 24/7, and you need a partner that will answer your call on any day, at any time, including weekends and holidays. You need someone that you can depend to do the right thing at the right time.
• Responsibility—You need a single-source provider that can handle all of the moving parts and can deploy FSEs that know your industry, your hospital and the equipment in your facility. They must have the skills to quickly and expertly repair and maintain your products—no matter how complex the equipment.
• Proximity—Your partner must have the local reach to assist you in minutes, not hours or days. If they’re a national provider, then you need to be sure that they can help you procure and manage your critical parts program near any and all of your locations.
• Urgency—The partner must understand your needs, as well as the needs of your patients. You need someone who will not only answer the phone 24/7, but one that won’t slack on the job or loiter. The true partner will work as fast as possible until the job is done and your equipment is back up and running.

If you’re in need of a hospital logistics partner, or simply have questions, feel free to click here and contact us today.

The Cold Hard Truth: Logistics Challenges of Cold Storage Equipment

By Phil Burnette
Vice President, National Account Sales
Technical Transportation, Inc

When it comes to cold storage equipment, shipping damage is a hot-button topic among manufacturers and transportation carriers alike. Thanks to the delicate nature of the refrigerators and freezers required by today’s life-sciences market, any damage experienced during shipment and setup can mean a loss of revenue—a cold reality for all involved.

That said, a successful logistics program for these products is achievable, but you must first overcome some large challenges, namely providing safe, damage-free transportation and delivery.

Before we delve into the characteristics of a successful program, let’s first take a look at some of the factors that influence cold storage product damage.

Cold Storage Products Are Sensitive Creatures

Since the 1980s, polyurethanes have become the most prominent insulation method used for refrigerators and freezers. Polyurethane insulation is injected between the steel or aluminum outer casing and the inner plastic liner of a unit. It begins as a liquid when injected, and within a very short period of time, it expands to fill the space between the inner and outer liners.

Polyurethanes are great insulation options, because they are energy efficient, strong, durable, cost effective and lightweight.

However with this type of insulation, each unit becomes, in effect, a single piece, and dents to the products are almost always unrepairable. For example, if a unit sustains a dent on the right side, there is most likely no way to replace that single right panel.

In addition, some manufacturers feel that a dent to the outer shell condenses the polyurethane foam, which can create hot spots or inconsistent insulation that may compromise the internal temperature consistency. The manufacturer may then deem the unit unsellable. Scratches also present problems. While some can be touched up and repainted, most are unrepairable, especially on brushed aluminum models.

So with today’s cold storage products, you have highly engineered, high-value, sensitive pieces of equipment that when damaged have a high probability of being a total loss. That’s why safe transportation and delivery are vital.

The Role of Packaging

Most of the time, a damaged unit results in an unnecessary cost to the shipper and the carrier. But 100% of the time it results in an unhappy end-customer and perhaps a cancelled order.

The best line of defense here is effective packaging. Even in a scenario where the savings from eliminating total losses is spent on increased packaging costs, it is a win for everyone involved to have satisfied both your internal customer (your company’s finance and sales teams) as well as your external customers with an undamaged unit the first time.

So how to you achieve effective packaging?

1. Work closely with a third-party packaging design and engineering partner. An external partner will give you an honest assessment of your current packaging and a solid recommendation on any redesign that is needed. An internal packaging person can be influenced or pressured by company agendas and may result in flawed recommendations.
2. Packaging must be model-specific. Attempting to save money by creating a one-size-fits-all solution usually fits no one and will not solve the damage issue.
3. Test, test, and re-test. Work in concert with your packaging design, transportation carrier, and an International Safe Transit Association (ISTA) certified packaging testing company. You can test your product and packaging for numerous factors including drop, impact, compression, vibration, and more.

A Helping Hand

In the end, your winning formula is a competent transportation and technical service provider who has the tools and experience necessary to provide smooth white-glove delivery, unpack, placement, and setup of today’s complex and delicate cold storage units.

The combination of a well-designed product, a good protective packaging design, and a great logistics & service partner can eliminate the issue of product damage and ensure industry players aren’t left out in the cold in today’s competitive market.

Have questions?

If you’re having trouble transporting your cold storage equipment, or if you just have questions, feel free to contact us today for more information.