FIELD SERVICE MANAGEMENT

TechTrans is a single-source third party logistics provider. That means we go above and beyond simply transporting and delivering your equipment on time. We make sure your equipment is maintained, always up to date and ready to use.

Upon delivery, our TechPlus® Field Services include equipment setup & installation, networking, calibration and testing to get your product up and running. When your equipment is in the field, TechTrans handles on-going maintenance, upgrades, and new model swap-outs.

CUSTOM FIELD SERVICES

With a nationwide reach, our TechPlus® Field Service program will increase your supply chain efficiency.

High-end equipment and technology continually changes at the speed of innovation, which means there are ongoing upgrades, maintenance and trade-ins that both you and your end-users must contend with.

With TechTrans, we take those worries away from you.

As your single-source logistics partner, we manage all of the moving parts: from the initial pickup, transport and delivery, to our white glove setup and debris removal and even our TechPlus services for more complicated equipment. But once your equipment is in the field and in use, that’s where our specialized Field Services come into play.

Whether it’s a product that is no longer working, needs an upgrade, or must be swapped out for a newer model, our program is designed to handle those non-revenue generating activities that are often assigned to in-house field service or sales teams. This frees up your personnel to focus on other more critical revenue-building functions.

Field Service Solutions

To further support equipment manufacturers, TechTrans provides Field Service Solutions from skilled technicians specially trained to work with complex devices. Our techs can extend your field service teams by:

  • Increasing the number of service calls made per day
  • Optimizing your staff’s time and skills in the field
  • Reducing the cost of equipment installations
  • Comprehensive origin-to-end user logistics services
  • Delivery-assist expertise for specialized equipment
  • Web-based product-specific training for quality control
  • Inventory management system for consumables and trunk stock

TechPlus® Extra Care

We know that setting up and installing technical equipment requires experience and product knowledge.

Our TechPlus® Field Services team has the skills to complete deliveries on time, install your equipment, and properly maintain it when it is in the field.

ADDITIONAL READING

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White Glove Delivery

When "handle with care" isn't enough, turn to logistics experts who can get the job done.
Blog Post

Benefits of an Outsourced Field Services Program

Engage a logistics partner who has field service engineers (FSEs) available in geographical markets, trained to handle their specific equipment.
Blog Post

The Renewed Case for Third Party Logistics

As the logistics and transportation industry continues to evolve, many headlines speak to keeping up with Amazon, Uber and Lyft, and the benefits those companies provide to consumers. But when you turn to big-ticket items, the conveniences of two-day delivery by virtually anyone with a driver's license goes out the window.

Ready to move your equipment on time and on target? Let us move your business forward.

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