Where's My Stuff?
Not long ago when a manufacturer wanted to transport large equipment or technology to a customer or designated facility, the tracking and management of that order was done via paper waybills and phone calls. These methodologies were extremely cumbersome, inefficient and prone to erroneous or misleading information.
But as time and technology has progressed, the industry has been able to recognize improved benefits, accuracy, and efficiencies of electronic shipment tracking and information reliability.
The emergence of the Amazon Effect has accelerated this trend, as real-time electronic tracking from seller to consumer (and all points in between) has become both the expectation and the norm.
In today's business and consumer world, you want the affirmation and reliability that comes with knowing your shipment order is on pace to deliver on time and is delivered successfully. This is especially true for high-valued equipment that, in some cases, is being shipped across continents.
Any quality logistics provider today will have electronic shipment tracking as part of their strategic business process in the form of a mobile app or online portal. But the top providers will go a step further and include additional features in their offering that help you manage your business. Those include:
- Customization to fit your brand and your needs
- User-friendly and seamless interface
- Shipment details and tracking
- Waybill visibility
- Invoicing services
- On line order placement
- Proof of delivery (POD) information with consignee and delivery time
- Picture uploads
- Setup and installation confirmation
- Instant quality feedback
- On-demand activity reports
- Private and multi-level access options
One of the key features on that list is customization, because if your partner isn't willing to work for you and provide you with the information and service that you require, then they're likely not a partner at all. They're simply a service provider.
So if you're looking for a true logistics partner that will provide you with the tools, knowledge and transparency to get the job done, then feel free to reach out to us today to learn more.